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Question 1:    What makes for a good decision?

                         The quality of information
                          The end result
                          Something that optimizes outputs
                          Something that maximizes efficiency
                          Something that minimizes effectiveness

Question 2:    Which of the following is a characteristic of the time dimension of Information?

                         Timliness
                          Order
                          Currency
                          Conciseness
                          Detail

Question 3:    Which of the following is NOT a category of decision structure?

                         Structured
                          Pseudo-structured
                          Semi-structured
                          Unstructured
                          ALL of the above are categories

Question 4:    What is an unstructured decision?

                         Decision situations where it is not possible to specify the decision procedures in advance
                          Decision options which can inconclusively be ordered in advance
                          Decision procedures that can be pre-specified, but not enough to lead to a definite recommended decision
                          Situations where the procedures can be specified in advance
                          Decision outcomes which are known in advance

Question 5:    Which of the following is NOT a type of DSS analysis?

                         What-if Analysis
                          Goal-Seeking
                          Optimization
                          Satisficing Analysis
                          Sensitivity Analysis

Question 6:    What is On-Line Analytical Processing?

                         Software that analyzes data that have been collected in corporate data warehouses to discover patterns, trends, and correlations hidden in the data to improve business performance
                          Software that enables mangers and analysts to interactively examine and manipulate large amounts of data from many perspectives
                          Software that allows data to be collected interactively
                          Software which allows complex data to be analyzed using interactive three-dimensional graphical forms
                          Software which collects data for later analysis

Question 7:    Which reporting alternative would best apply to the following statement - 'reports are produced only when abnormal conditions occur'

                         Periodic scheduled report.
                          Exception report.
                          Demand report and responses.
                          Push reporting.
                          On Line Transaction Processing reports

Question 8:    What is an expert system?

                         A knowledge-based information system that uses its knowledge about a specific, complex application to act as an expert consultant to end users
                          An information system that produces information to support many of the day-to-day decision-making needs of managers
                          Information systems that provide top executives and other knowledge workers with immediate and easy access to information about a firm’s key factors
                          Computer-based information systems that provide interactive information support to managers and business professionals during the decision-making process
                          Information Systems that enable mangers and analysts to interactively examine and manipulate large amounts of data from many perspectives

Question 9:    What constitutes Rule-Based knowledge representation?

                         A hierarchy or network of entities consisting of a complex package of data values
                          Rules and statements that typically take the form of a premise and a conclusion
                          Examples of past performance, occurrences and experiences
                          Intuitive and sensory derived future images
                          Data and the methods or processes that act on those data

Question 10:   What are Knowledge Management Systems?

                         A software surrogate for an end user or a process that fulfills a stated need or activity by using built-in/learned knowledge base
                          Computing systems modeled after the brain’s mesh-like network of interconnected processing elements
                          Natural language, speech recognition, and the development of multi-sensory devices that use a variety of body movements to operate computers
                          A method of reasoning that resembles human reasoning allowing for approximate values and incomplete data
                          The use of information technology to help gather, organize, and share business knowledge within an organization