Enter Your PSEUDONYM:             

Question 1:    According to your text, electronic commerce systems rely on the resources of:

                         Internet
                          Intranets
                          Extranets
                          All of the above
                          None of the above

Question 2:   Which of the following is NOT a categories of e-Commerce?

                         Vendor-to-Vendor
                          Business-to-Business
                          Business-to-Consumer
                          Consumer-to-Consumer
                          ALL of the above are categories of e-commerce

Question 3:    In C2C (consumer to consumer) applications:

                         IElectronic marketplaces to sell products and services to consumers
                          Electronic business marketplaces and direct market links between businesses
                          Involves online auctions, where consumers and businesses can buy and sell with each other in an auction process at an auction website
                          All of the above
                          None of the above

Question 4:    What is Access Control and Security?

                         Search processes that provide e-commerce website capability to help customers find the specific products or services
                          Processes that establish trust and secure access between the parties in an e-commerce transaction
                          Software that helps employees electronically collaborate to accomplish structured tasks
                          Processes that gather data on users and their website behavior and choices
                          Software that notifies customers, suppliers, employees, and other stakeholders of their status

Question 5:    What is Content Management?

                         Software that helps generate and manage catalog content
                          Processes that establish trust and secure access between the parties in an e-commerce transaction
                          Software that helps employees electronically collaborate to accomplish structured tasks
                          E-commerce software that helps companies develop, generate, deliver, update, and archive information
                          Processes that establish trust and secure access between the parties in an e-commerce transaction

Question 6:    What is Electronic Funds Transfer?

                         Credit card payment processes
                          E-Commerce between vendors and customers
                          Security measures including encrypting data passing between customer and merchant
                          Using IT to capture and process money and credit transfers between banks and businesses and their customers
                          E-Commerce between vendors and businesses

Question 7:    What is 'Community Relationships'?

                         Virtual communities of customers, suppliers, company representatives, and others
                          Attractive product selections, competitive prices, satisfaction guarantees, and customer support after the sale
                          Personal web pages, personalized product recommendations, Web advertising and e-mail notices and others
                          Fast, easy navigation, shopping, and purchasing, and prompt shipping and delivery
                          Security of customer information and website transactions, trustworthy product information, and reliable order fulfillment

Question 8:    Apply one of the key e-commerce success factors of retailing on the Web to the following statement: 'Giving online customers with similar interests a feeling of belonging to a unique group of like-minded individuals'

                         Performance and service efficiency
                          Personalization
                          Look and feel of the site
                          Community relationships
                          Security and Reliability

Question 9:   Building an e-commerce website can be done in a number of ways. A small company with limited capital may choose which of the following as a cost effective alternative?

                         Use simple website design software tools and predesigned templates provided by website hosting services
                          Use in house software developers or hire outside website development contractors to build a custom-designed e-commerce site
                          Contract with their ISP (Internet Service Provider) or a specialized Web hosting company to operate and maintain the B2C website
                          All of the above
                          None of the above

Question 10:  Your text outlines five types of e-commerce marketplaces. Which marketplace is best described as one to many?

                         Sell-side marketplaces where the host is one major supplier who dictates product catalog offering and prices
                          Buy-side marketplaces that attract many suppliers that flock to these exchanges to bid on the business of a major buyer
                          Distribution marketplaces that unite major suppliers who combine their product catalogs to attract a larger audience of buyers
                          Procurement marketplaces that unite major buyers who combine their purchasing catalogs to attract more suppliers and thus more competition and lower prices
                          Auction marketplaces used by many buyers and sellers