CIS3345:
Management Information Systems

Spring, 2015

Chapter 7 On-Line Quiz C

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Question 1:    _______ involves the buying and selling, and marketing and servicing of products, services, and information over the Internet and other networks

                       
 Enterprise resource planning
                          Customer relationship management
                          Electronic commerce
                          Supply chain management
                          Enterprise collaboration

Question 2:   Which of the following are NOT functional business systems?

                         Productions and Operations
                          Website development applications
                          Marketing Systems
                          Financial Systems
                          Human Resource Management

IQuestion 3:    Many companies have or are moving from legacy systems to which type of cross-functional applications?

                       
 Legacy applications
                          Client/server applications
                          Mainframe applications
                          Product development applications
                          Supercomputer applications

Question 4:    Which of the following is a Financial system?

                       
 Employee skills inventory
                          Sales force automation
                          Process Control
                          Inventory Control
                          Credit Management

Question 5:    Which of the following are true about cross functional business systems?

                       
 Considered vital for long term planning
                          Viewed as necessary for independent functioning
                          Considered unimportant for day-to-day operations
                          Viewed as a strategic way to use IT to share information resources and improve the efficiency and effectiveness
                          Considered important for all but marketing operations

Question 6:    ______ is the first step of the transaction processing cycle. This step captures business data through various modes such as optical scanning or at an electronic commerce website

                       
 Data entry
                          Transaction processing
                          Database maintenance
                          Document and report generation
                          Inquiry processing

Question 7:    Which of the following is an Electronic Communications tool?

                       
 Task and project management
                          On-line transaction processing
                          Discussion forums
                          Periodic management reporting
                          Web publishing

Question 8:    What is targeted marketing?

                       
 The management of targeted customer relationships
                          Customer-focused marketing processing based on using the Internet, intranets, and extranets
                          The automation of salesforce demographics
                          The use of networks to attract and keep customers who will become partners with the business
                          Tools for developing advertising and promotion strategies to strengthen a company’s e-commerce initiatives

Question 9:    Which of the following is a component of Computer-Integrated Manufacturing?

                       
 Manufacturing execution systems
                          Manufacturing execution systems
                          Process Control
                          Machine Control
                          ALL of the above are components

Question 10 Which of the following activities are Financial Management system functions?

                       
 Capital budgeting
                          Salary forecasting
                          Financial planning
                          A and B
                          A and C


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