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Question 1:    What is E-business?

                         The use of electronic information technologies to support internal operations and management
                          Electronically managing an organization's resources to meet the information needs of their business stakeholders
                          The use of the Internet and other networks and information technologies to support electronic commerce and other Web-enabled business processes
                          Electronically managing an organization's resources to coordinate corporate data with departmental needs
                          Electronically managing an organization's data resources to fulfill EDP potential

Question 2:    Which of the following are functional business systems?

                         Accounting
                          Data entry Systems
                          Human Resource Management
                          A and B
                          A and C

Question 3:    Many companies have or are moving from legacy systems to which type of cross-functional applications?

                         Legacy applications
                          Client/server applications
                          Mainframe applications
                          Product development applications
                          Supercomputer applications

Question 4:    Which of the following is an Accounting system?

                         Employee skills inventory
                          Sales force automation
                          Process Control
                          Inventory Control
                          Credit Management

Question 5:    Which of the following are true about cross functional business systems?

                         Considered vital for long term planning
                          Viewed as necessary for independent functioning
                          Considered unimportant for day-to-day operations
                          Viewed as a strategic way to use IT to share information resources and improve the efficiency and effectiveness
                          Considered important for all but marketing operations

Question 6:    What are transaction processing systems?

                         Cross-functional systems that process data resulting from a business transaction
                          Cross-functional systems that trigger transactions
                          Functional systems that update marketing projections based on transactional outputs
                          Strategic Processing Systems
                          Tactical Processing Systems

Question 7:    What is an Enterprise Collaboration System?

                         Functional information systems that enhance enterprise wide collusion
                          Cross-functional marketing systems that document transactions
                          Functional accounting systems that corroborate transaction summaries
                          Cross-functional information systems that enhance communication, coordination, and collaboration
                          Functional production systems that ensure processing coordination

Question 8:    What is interactive marketing?

                         The management of existing customer relationships
                          Customer-focused marketing processing based on using the Internet, intranets, and extranets
                          The automation of salesforce demographics
                          On-line transaction processing
                          The use of discussion forums

Question 9:    Apply one of the key e-commerce success factors of retailing on the Web to the following statement: 'People don’t want to be kept waiting when browsing, selecting, or paying for products in an electronic store.

                         Performance and service efficiency
                          Personalization and socialization
                          Look and feel of the site
                          Offering incentives to purchase
                          Implementation of customer loyalty programs

Question 10:  Which of the following activities are NOT accounting system functions?

                         Inventory Control
                          Capital budgeting
                          Accounts payable
                          Accounts receivable
                          Sales order processing