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Question 1:    Information technologies are playing an expanding role in business in terms of:

                         Workgroup collaboration
                          Increasing Digital Divides
                          Managerial Decision Making
                          A and B
                          A and C

Question 2:   In the earlier days of computers, the IS area:

                         Was often a subfunction of accounting
                          Was referred to as Electronic Data Processing
                          Was a department under Marketing
                          A and B
                          B and C

IIQuestion 3:    In this text, when we discuss Management Challenges, we are referring to:

                         Fundamental behavioral, technical, business and managerial concepts about IS components and IS roles
                          Major concepts, developments and management issues in issues in IS Technology
                          The major uses of Information Technologies for operations, management and competitive advantages
                          How information professionals and specialists plan, develop and implement information systems to meet business opportunities
                          The challenges of effectively and ethically managing information systems at the end-user, enterprise, and global levels of the business

Question 4:    A system is:

                         An assembly of resources and procedures each of which accomplishes an independent function
                          A collection of unrelated procedures and functions
                          A collection of components working together toward a single goal
                          A and B
                          A and C

Question 5:    Which of the following is a component of a system?

                         Modulation
                          Input
                          Interfaces
                          Extrafaces
                          All of the above are components

Question 6:    System inputs refer to:

                         monitoring and evaluating feedback to determine whether a system is moving toward its goal
                          data about the performance of a system
                          transferring elements that have been produced by a transformation process to their ultimate destination
                          Adjustment to improve system performance
                          capturing and assembling elements that enter the system to be processed

Question 7:    A system that interacts with other systems in its environment is commonly referred to as a(n)

                         Cybernetic system
                          Dynamic system
                          Subsystem
                          Open system
                          None of the above

Question 8:    The 'people' component of information system resources includes

                         Managers
                          customers
                          Users
                          System Designers
                          All of the Above

Question 9:    In an information system, software resources would include all of the following except

                         System software
                          Operating system program
                          Telecommunications networks
                          applications programs
                          All are software resources

Question 10:  Telecommunications networks consist of:

                         Computers, Internet, intranets, and extranets
                          Communications processors
                          Devices interconnected by communications media and controlled by communications software
                          All of the Above
                          None of the above

Question 11:  How do information systems and information technologies differ?

                         The terms information systems and information technologies are essentially the same and can be used interchangeably
                          The term information systems describes all the components and resources necessary to deliver its information and functions to the organization. The term information technology refers to the various hardware and software components necessary for the system to operate
                          Information technology can contain simple hardware components such as pencil-and-paper while information systems rely on computer based technologies
                          The term information technologies describes all the components and resources necessary to deliver its information and functions to the organization. The term information systems refers to the various hardware and software components necessary for the system to operate
                          None of the above

Question 12:  The two major divisions of Information Systems are:

                         Operations Support Systems and Management Support Systems
                          Transaction Processing Systems and Management Information Systems
                          Process Control Systems and Management Support Systems
                          Enterprise Collaboration Systems and Operations Support Systems
                          Operations Support Systems and Decision Support Systems

Question 13:  A petroleum refinery uses electronic sensors linked to computers to continually monitor chemical processes and make instant (real-time) adjustments that control the refinery process. This is an example of a(n)::

                         Transaction processing systems
                          Process control system
                          Enterprise collaboration system
                          Decision support systems
                          Executive Information Systems

Question 14:  The major thrust of knowledge management systems (KMS) is to:

                         Develop computer systems with capabilities normally associated with human intelligence, such as reasoning, learning, and problem solving
                          Develop computer systems in order to help knowledge workers create, organize, and share important business knowledge wherever and whenever needed
                          Develop computer systems that support or shape the competitive position and strategies of an enterprise
                          Develop computer systems that provide a variety of composite or cross-functional capabilities
                          Develop computer systems that support the knowledge of an expert

Question 15:  Functional Business Systems:

                         Are systems developed to provide a variety of composite or cross-functional capabilities
                          Are systems developed with capabilities normally associated with human intelligence, such as reasoning, learning, and problem solving
                          Are systems developed in order to help knowledge workers create, organize, and share important business knowledge wherever and whenever needed
                          Are Systems that support the creation, organization, and dissemination of business knowledge to employees and managers
                          Are Information Systems that focus on operational and managerial applications of business functions

Question 16:  The business applications of information systems have expanded significantly over the years. The expanding roles of information systems from the early 1950s to the present in sequential order are:

                         Management reporting, decision support, enterprise internetworking, data processing, strategic and end user support
                          Data processing, management reporting, strategic and end user support, enterprise internetworking, decision support
                          Data processing, management reporting, decision support, strategic and end user support, enterprise internetworking
                          Enterprise internetworking, management reporting, data processing, strategic and end user support, decision support
                          Enterprise internetworking, management reporting, data processing, decision support, strategic and end user support

Question 17:  In the internet-worked E-business enterprise, an extranet refers to:

                         A network inside the enterprise
                          A network between an enterprise and its trading partners
                          A local area network within the enterprise
                          A wide area network within the enterprise
                          A network available to everyone

Question 18:  The first step in developing information systems is:

                         analysis
                          investigation
                          design
                          maintenance
                          implementation

Question 19:  Developing information system solutions to business problems in an organization is the responsibility of:

                         Information system specialists
                          Computer programmers
                          Systems Designers
                          Systems analysts
                          All information systems users throughout the organization

Question 20:  The IS function:

                         helps in developing competitive products and services that give an organization a strategic advantage
                          is a secondary functional area of business
                          is a major source of information and support which promotes effective decision making
                          A and B
                          A and C